“NO-QUESTIONS ” RETURNS AND EXCHANGES POLICY
At Femilyn, our mission is your satisfaction through our products. If our products fall short, worry not – we offer “no-questions-” refunds or exchanges within a span of 7-9 working days .
Initiating Your Requests:
You can exchange the products you bought for a different size of the same item or choose something else from our collection. We're here to make sure you're happy with your choice!
To start an exchange or return, all you need to proceed with refund option with details therein thtough the website.our logistic support team will the up the item you want to return
Guidelines for Return:
Please return items in their original condition: unworn, unused, with tags, and labels.Once you request a return / exchange, our team gets to work, aiming to arrange a pickup within 3-6 business days.. Reverse Pick Up availability depends on your area's PIN code.
Simple Refund Process :
For our smart pre-paid customers, refunds take place in 4-6 business days after we receive and approve the items. The amount is directly credited back to the source account. Please note, customize orders are non-refundable.
Changed Your Mind? Cancel Easily :
PLEASE NOTE: we do not take cancellation requests on WhatsApp
Got Questions? We're Here:
Should you have any questions, concerns or suggestions; reach us at femilyn2024@gmail.com/,+91 7044539518 / 8420479460 .
We're reachable Monday to Saturday, 11 am to 7 pm, with a promise to give your pending queries with the VIP treatment on the next day.
Some Fine Print:
Ensure your bank details & address for shiping are spot-on; any errors here are beyond our control. We want your refund journey to be smooth sailing & 100% with accuracy , So please double-check those digits.
If you find yourself waiting after receiving an SMS or EMAIL indicating delivery, and your order hasn't made an appearance, kindly reach out to us as soon as possible. We work with a third-party delivery partner and though reliable, minor delays may seldom happen . Your feedback helps us improve.
If you receive a damaged or defective item, reach out to us right away. We're committed to finding a solution. Sharing photos and videos of the issue could speed up the process and assist us in resolving it efficiently.